Course
Prefix/Number:
Course
Title: Medical
Assisting I Lab
Division: Outreach and Workforce Development
Program: Medical
Assistant
Credit
Hours: 4.0
Initiation/Revised
Date: Fall 2005
CLASSIFICATION
OF INSTRUCTION
This
course requires the student in the controlled environment of the skills
laboratory to demonstrate the administrative and transdisciplinary competencies
learned in Medical Assisting I. This medical
assisting laboratory course is designed for students to experience the hands-on
application of general, administrative, and professional procedures required as
part of the competency and outcomes established by the Commission on
Accreditation of the Allied Health Education Programs in their Standards and
Guidelines for Medical Assisting Educational Programs. It is designed for
students wishing to enter the health care industry or advance from an existing
entry level health care position.
Prerequisite: Admission
to the college and medical assistant program.
Corequisite: Medical Assisting I
Required:
Young, Alexandra Patricia, Kennedy,
Deborah B., (2003). Kinn’s The Medical Assistant An Applied Learning Approach, 9th edition.
Chapters 1- 23
Morton, Tammy B., (2003). Student
Study Guide to accompany Kinns The Medical Assistant An Applied Learning
Approach, 9th edition.
Chapters 1-23
Schedule and manage appointments
Schedule inpatient and
outpatient admissions and procedures
Organize
a patient’s medical record
File
medical records
Prepare
a bank deposit
Post
entries on a daysheet
Perform
accounts receivable procedures
Perform
billing and collection procedures
Post adjustments
Process credit balance
Process refunds
Post NSF checks
Post collection agency payments
Apply
managed care policies and procedures
Apply third party guidelines
Perform procedural coding
Perform diagnostic coding
Complete insurance claim forms
Respond to and
initiate written communications
Recognize and respond to verbal
communications
Recognize and respond to nonverbal
communications
Demonstrate telephone techniques
Identify and respond
to issues of confidentiality
Perform
within legal and ethical boundaries
Establish and maintain the medical
record
Document appropriately
Demonstrate
knowledge of federal and state health care legislation and regulations
Perform an
inventory of supplies and equipment
Perform
routine maintenance of administrative and clinical equipment
Utilize
computer software to maintain office systems
I. Introduction
to Medical Assisting
A. The Medical Assisting Profession
B.
Professional Behavior in the Workplace
C.
Interpersonal Skills and Human Behavior
D.
Medicine and Ethics
C.
Medicine and Law
II. Administrative
Medical Assisting
A. Computers in the Medical
Office
B. Telephone Techniques
C. Scheduling Appointments
D. Patient Reception and
Processing
E. Written Communications and
Mail Processing
F. Medical Records Management
III.
Financial Management
a.
Professional Fees, Billing, and Collecting
b.
Basics of Diagnostic Coding
c.
Basics of Procedural Coding
d.
The Health Insurance Claim Form
e.
Third-Party Reimbursement
f.
Banking Services and Procedures
IV.
Medical Practice and Health Information Management
a. Medical Practice Management
b. Medical Practice Marketing
and Customer Service
c. Health Information
Management
Demonstrations, Lecture, CD
Rom Activities, Workbook and Group Assignments, Discussion, Guest Speakers,
Collaborative Projects, Skills Laboratory Competency Evaluation.
Students
will be required to complete reading assignments, chapter reviews, case studies
as assigned, participate in discussions with other classmates on topics
determined by instructor, complete assignments and examinations of knowledge, and
demonstrate skill competency.
The
student must participate in all activities, as well as accurately complete
assignments and examinations in order to receive a passing grade in this course.
This laboratory course requires the student to successfully complete
competencies in the skills lab setting.
The
comprehensive final examination for this course will take place during the
scheduled finals week of the enrolled semester. Further details and information will be
provided closer to time of exam.
GRADING
SCALE
90-100% = A
80-89% = B
70-79% = C
60-69% = D
59% or less = F
Attendance Policy
Absences that occur due to students participating in official
college activities are excused except in those cases where outside bodies, such
as the State Board of Nursing, have requirements for minimum class minutes for
each student. Students who are excused will be given reasonable opportunity to
make up any missed work or receive substitute assignments from the instructor
and should not be penalized for the absence.
Proper procedure should be followed in notifying faculty in advance of
the student’s planned participation in the event. Ultimately it is the student’s responsibility
to notify the instructor in advance of the planned absence.
Unless students are participating in a school activity or are excused by the instructor,
they are expected to attend class. If a
student’s absences exceed one-hundred (100) minutes per credit hour for the
course or, in the case of on-line or other non-traditional courses, the student
is inactive for one-eighth of the total course duration, the instructor has the
right, but is not required, to withdraw a student from the course. Once the student has been dropped for excessive
absences, the registrar’s office will send a letter to the student, stating
that he or she has been dropped. A
student may petition the chief academic officer for reinstatement by submitting
a letter stating valid reasons for the absences within one week of the
registrar’s notification. If the student
is reinstated into the class, the instructor and the registrar will be
notified.
Academic Integrity
NCCC expects
every student to demonstrate ethical behavior with regard to academic
pursuits. Academic integrity in
coursework is a specific requirement.
Definitions, examples, and possible consequences for violations of
Academic Integrity, as well as the appeals process, can be found in the College
Catalog, Student Handbook, and/or Code of Student Conduct and Discipline.
Cell Phone Policy
Student cell phones and
pagers must be turned off during class times. Faculty may approve an exception
for special circumstances.
ASSESSMENT
OF STUDENT GAIN
Assessment
of student gain will be measured by comparing the student’s knowledge of the
subject when the class begins and then by using the same measurement at the
close of the class. This measurement
will be done via pre and post tests over the stated course competencies,
through skills competency assessment tracking sheets, and competency evaluation
exams.
NOTE:
Information and statements in
this document are subject to change at the discretion of NCCC. Changes will be published in writing and made
available to students.
NOTE:
If
you are a student with a disability who may need accommodation(s) under the
Americans with Disabilities Act (ADA), please notify the Director of Advising and Counseling, Chanute Campus, Student
Union, 620-431-2820 ext 280 or the Dean,
Ottawa Campus, 785-242-2607 ext 312, as soon as possible. You will need to bring your documentation for
review in order to determine reasonable accommodations, and then we can assist
you in arranging any necessary accommodations.
· The Director of Advising and Counseling in now located in the Student Union on the Chanute Campus.
· The Assistant Dean’s phone extension on the Ottawa campus is 305.