Course
Prefix/Number:
Course
Title: Medical
Assisting I
Division: Outreach and Workforce Development
Program: Medical
Assistant
Credit
Hours: 3.0
Initiation/Revised
Date: Fall
2005
CLASSIFICATION
OF INSTRUCTION
This
course introduces students to the general, administrative, and professional
procedures required as part of the administrative and transdisciplinary competencies
and outcomes established by the Commission on Accreditation of the Allied
Health Education Programs in their Standards and Guidelines for Medical
Assisting Educational Programs. It is designed for students wishing to enter
the health care industry or advance from an existing entry level health care
position. Students will demonstrate
course competencies in the
Medical Assisting I lab course.
Prerequisite: Admission
to the college and medical assistant program.
Corequisite: Medical Assisting I Lab
Required:
Young, Alexandra Patricia, Kennedy,
Deborah B., (2003). Kinn’s the Medical Assistant an Applied Learning
Approach, 9th edition.
Chapters 1- 23
Morton, Tammy B., (2003). Student
Study Guide to accompany Kinns the Medical Assistant an Applied Learning
Approach, 9th edition.
Chapters 1-23
Describe the scheduling and management of appointments
Compare how to schedule
inpatient and outpatient admissions and procedures
Explain
the organization of a patient’s medical record
Describe
how to file medical records
Discuss the preparation of a bank deposit
Discuss
the posting of entries on a day sheet
Summarize
accounts receivable procedures
Identify
correct performance of billing and collection procedures
Describe
how to post adjustments
Relate how to process a credit
balance
Explain the processing of refunds
Describe how to post NSF checks
Describe how to post collection
agency payments
Define managed care policies and procedures
Apply third party guidelines
Relate the performance of procedural
coding
Discuss how to perform diagnostic
coding
Describe how to complete insurance
claim forms
Respond to and explain
methods to initiate written communications
Recognize and describe responses to
verbal communications
Recognize and respond to nonverbal
communications
Describe good telephone techniques
Identify and respond
to issues of confidentiality
Perform
within legal and ethical boundaries
Discuss the establishment and maintenance
of the medical record
Discuss how to document
appropriately
Identify risk-management procedures
Describe policy for an inventory of supplies and
equipment
Discuss the
performance of routine maintenance of administrative and clinical equipment
Describe
computer software requirements to maintain office systems
I. Introduction
to Medical Assisting
A. The Medical Assisting Profession
B.
Professional Behavior in the Workplace
C.
Interpersonal Skills and Human Behavior
D.
Medicine and Ethics
C.
Medicine and Law
II. Administrative
Medical Assisting
A. Computers in the Medical
Office
B. Telephone Techniques
C. Scheduling Appointments
D. Patient Reception and
Processing
E. Written Communications and
Mail Processing
F. Medical Records Management
III.
Financial Management
A.
Professional Fees, Billing, and Collecting
B.
Basics of Diagnostic Coding
C.
Basics of Procedural Coding
D.
The Health Insurance Claim Form
E.
Third-Party Reimbursement
F.
Banking Services and Procedures
IV.
Medical Practice and Health Information Management
A. Medical Practice Management
B. Medical Practice Marketing
and Customer Service
C. Health Information Management
Internet, Lecture, CD Rom
Activities, Workbook and Group Assignments, Discussion, Guest Speakers,
Collaborative Projects, Demonstrations, Concurrent Laboratory Course.
Students
will be required to complete online assignments, reading assignments, chapter
reviews, case studies as assigned, participate in discussions with other
classmates on topics determined by instructor, complete assignments and examinations
of knowledge, and demonstrate skill competency.
The
student must participate in all activities, as well as accurately complete
assignments and examinations in order to receive a passing grade in this course
The
comprehensive final examination for this course will take place during the
scheduled finals week of the enrolled semester.
Further details and information will be provided closer to time of exam.
GRADING
SCALE
90-100% = A
80-89% = B
70-79% = C
60-69% = D
59% or less = F
Attendance Policy
Absences that occur due to students participating in official
college activities are excused except in those cases where outside bodies, such
as the State Board of Nursing, have requirements for minimum class minutes for
each student. Students who are excused will be given reasonable opportunity to
make up any missed work or receive substitute assignments from the instructor
and should not be penalized for the absence.
Proper procedure should be followed in notifying faculty in advance of
the student’s planned participation in the event. Ultimately it is the student’s responsibility
to notify the instructor in advance of the planned absence.
Unless students are participating in a school activity or are excused by the instructor,
they are expected to attend class. If a
student’s absences exceed one-hundred (100) minutes per credit hour for the
course or, in the case of on-line or other non-traditional courses, the student
is inactive for one-eighth of the total course duration, the instructor has the
right, but is not required, to withdraw a student from the course. Once the student has been dropped for
excessive absences, the registrar’s office will send a letter to the student,
stating that he or she has been dropped.
A student may petition the chief academic officer for reinstatement by
submitting a letter stating valid reasons for the absences within one week of
the registrar’s notification. If the
student is reinstated into the class, the instructor and the registrar will be
notified.
Academic Integrity
NCCC expects
every student to demonstrate ethical behavior with regard to academic
pursuits. Academic integrity in
coursework is a specific requirement. Definitions,
examples, and possible consequences for violations of Academic Integrity, as
well as the appeals process, can be found in the College Catalog, Student
Handbook, and/or Code of Student Conduct and Discipline.
Cell Phone Policy
Student cell phones and
pagers must be turned off during class times. Faculty may approve an exception
for special circumstances.
ASSESSMENT
OF STUDENT GAIN
Assessment
of student gain will be measured by comparing the student’s knowledge of the
subject when the class begins and then by using the same measurement at the
close of the class. This measurement
will be done via pre and post tests over the stated course competencies,
through skills competency assessment tracking sheets, and competency evaluation
exams.
NOTE:
Information and statements in
this document are subject to change at the discretion of NCCC. Changes will be published in writing and made
available to students.
NOTE:
If you are a student with a
disability who may need accommodation(s) under the Americans with Disabilities
Act (ADA), please notify the Director of
Advising and Counseling, Chanute Campus, Student Union, 620-431-2820 ext
280 or the Dean, Ottawa
Campus, 785-242-2607 ext 312, as soon as possible. You will need to bring your documentation for
review in order to determine reasonable accommodations, and then we can assist
you in arranging any necessary accommodations.
· The Director of Advising and Counseling in now located in the Student Union on the Chanute Campus.
· The Assistant Dean’s phone extension on the Ottawa campus is 305.