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Computer Support Specialist

Programs | Computer Information Systems | Computer Support Specialist |

 

Computer Support Specialist

Associate of Applied Science
The Associate of Applied Science in Computer Support Specialist is a two‐year degree for students who intend to seek immediate employment upon graduation. The Computer Support Specialist installs, maintains, and repairs computer hardware, software, and networks, and provides support services to system users. Duties of a computer support specialist typically include the diagnosis of system hardware and software failures and the performance of actions necessary to correct such problems.
 
Prerequisites
The student will need to demonstrate proficiencies in reading, English, and mathematics based on the COMPASS assessment test, ACT or SAT scores, or by taking the recommended/required classes. Some of the courses in this curriculum have specific prerequisites.
 
General Education (GE) Courses
In order to graduate with a college degree, all students are required to take certain general education courses. ENCL 101 English Composition I, COMM 213 Interpersonal Communication, PSYC 100 First Year Seminar, and a 3 credit hour computer literacy proficiency course. Other general education electives may be required to meet degree
requirements.
 
Program Core Courses
CSIS 100 Computer Concepts and Applications or
CSIS 130 Intro to Computer Information Systems
CSIS 117 Intro to Web Page Design
CSIS 229 Advanced Web Page Design
ETEC 105 Intro to Networking
ETEC 106 CISCO Networking II
ETEC 146 Microcomputer Repair – Hardware
ETEC 147 Microcomputer Repair – Software
CSIS 230 Visual Basic Programming or
CSIS 240 C++ Programming or
CSIS 237 Java Programming
ENGL 265 Technical Writing, and three credits in Marketing, Accounting, or Entrepreneurship.
 
Program Elective Courses
ETEC 205 and 206 CISCO Networking III and IV
ETEC 275 Computer and Network Security,
Computer Programming (CSIS 230 Visual Basic Programming, CSIS 240 C++ Programming, CSIS 237 Java Programming)
MGMK 101 Intro to Business
MGMK 135 Human Relations and Supervision
MGMK 148 Intro to Total Quality Management
ACCT 108 College Accounting
ETEC 194 Intro to Technology Systems
 
Program Outcomes
1. Install, maintain, and repair computer hardware.
2. Install, maintain, and repair computer software and systems.
3. Provide support services to system users.
4. Communicate effectively using verbal, written, and electronic means.
5. Demonstrate the fundamentals of computer programming.
6. Design, install, troubleshoot, and maintain computer networks.
 
Course Sequence
The listing that follows is a recommended sequence of courses for full‐time students. The student should consult with an advisor for information specific to their academic situation.

Recommended Sequence of Courses

(Fall) Semester I Cr Hr
PSYC 100 First Year Seminar 1
CSIS 100/130 Computer Concepts and Applications or Intro to Computer Information Systems 3
ETEC 105 Intro to Networking 3
MGMK 101 Intro to Business 3
Approved Program Elective 3
Approved General Education Elective 3
Total 16
   
(Spring) Semester II  
ETEC 106 CISCO Networking II 3
MGMK 135 Human Relations and Supervision 3
COMM 213 Interpersonal Communications 3
Programming Language Elective 3
Approved Program Electives 4
Total 16
   
(Fall) Semester III  
CSIS 117 Intro to Web Page Design 1
ETEC 146 Microcomputer Repair – Hardware 3
MATH 113 College Algebra 3
ENGL 101 English Composition I 3
MGMK 147 Intro to Management 3
Marketing, Accounting or Entrepreneurship Course 3
Total 16
   
(Spring) Semester IV  
ETEC 147 Microcomputer Repair – Software 3
ETEC 275 Computer and Network Security 3
CSIS 229 Advanced Web Page Design 3
ENGL 265 Technical Writing 3
Approved General Education Elective 3
Approved Program Elective 1
Total 16
Total Program Credits 64
This curriculum is not designed for students who wish to transfer.  


For more information contact:
Program Advisors
Chad DeVoe, 620‐431‐2820, ext. 226
cdevoe@neosho.edu or
Linda Jones, 620‐431‐2820, ext. 227
ljones@neosho.edu