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| 1. |
Overall, how satisfied are you with the computing environment offered by NCCC during the past year (e.g., Help Desk, Student Computer Labs, electronic mail, Internet, library online catalog, computer network, and administrative systems)? |
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| 2. |
Overall, how important are NCCC systems and services to your work or study? |
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| 3. |
Do you find that the software and hardware provided by NCCC is adequate for you to do your work efficiently. |
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| 4. |
Do you find that the number of wireless access points on campus affords you the ability to obtain a strong, reliable connection where you utilize them? |
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| 5. |
Overall, how satisfied are you with the speed of the internet connection at your primary location? |
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| 7. |
Where do you live? |
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| 8. |
What type of internet connection do you have at your residence? |
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| 9. |
What operating system do you have on your residence computer? |
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| 10. |
When accessing NCCC services (email, VPN, Inside NC, Neosho.edu, P-Mail) how often do you experience issues with their use? |
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| 11. |
Has the NCCC help desk been able to resolve any issues that you may have had when connecting to the remote services mentioned on question 10? |
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| 13. |
NCCC supports a variety of electronic mail systems to send messages (e-mail) to others at the institution and elsewhere. Which e-mail system do you use most often? |
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| 14. |
Please indicate your level of satisfaction with the application you selected from question 13 above. |
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| 15. |
How satisfied are you with the Anti-Spam service (Spam Filter) that is currently in use? |
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| 16. |
Do you feel like the new student email system (P-Mail) that was put in place specifically for institutional communication with students has benefited you? |
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| 18a. |
NCCC Help Desk - Telephone Support (Chanute x290, Ottawa x326) |
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| 18b. |
NCCC Help Desk - Email Support (Help@neosho.edu) |
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| 18c. |
Inside NC Help Desk - (Webhelp@neosho.edu, 785-893-1406) |
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| 19. |
Has the creation of an after hours (Sunday -Thursday from 7pm - 10pm, 785-893-1406) inside NC help desk benefited you? |
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| 21a. |
Computer lab Hardware (Computers, Scanners, Multimedia stations, ect.) |
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| 21b. |
Computer lab Software (Microsoft Office, Microsoft Visual Studio, Adobe Design Suite, ect.) |
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| 21c. |
Computer lab Printers |
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| 21d. |
Classroom Content Delivery Devices (Smartboards, Sympodiums, Polycom teleconferencing software and hardware, video players and equipment) |
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| 21e. |
Student Computers (Located in the Dorm common areas, Student Union, Library) |
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| 22. |
Do you feel that NCCC has provided enough computers for student use in the Residence Halls and Student Union? |
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| 23. |
How satisfied are you with reliability and functionality of Inside NC (Learning Management System)? |
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| 24. |
Would you consider Inside NC easy to use? |
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| 25. |
Do you feel like you need more training on how to use Inside NC? |
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| 26. |
Please rate your overall satisfaction with the level of support you receive when needed for utilizing or troubleshooting the use of these devices and technologies. |
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| 28. |
Are you able to find what you are looking for when utilizing the NCCC website (www.neosho.edu)? |
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| 29. |
I feel like the design and layout of the NCCC website(www.neosho.edu) is: |
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